:root{
  --sd-bg:#f4f7fb;--sd-panel:#fff;--sd-panel-soft:#f8fafc;--sd-text:#142033;--sd-muted:#667085;
  --sd-line:#dfe6ef;--sd-line-strong:#cbd5e1;--sd-primary:#2563eb;--sd-primary-dark:#1d4ed8;
  --sd-primary-soft:#eff6ff;--sd-success:#059669;--sd-warning:#d97706;--sd-danger:#e11d48;
  --sd-shadow:0 16px 45px rgba(15,23,42,.07);--sd-shadow-sm:0 7px 24px rgba(15,23,42,.06);
  --sd-radius:18px;--sd-radius-sm:12px;--sd-topbar:76px;
}
html[data-support-theme="dark"]{
  --sd-bg:#08111f;--sd-panel:#0f1b2d;--sd-panel-soft:#0b1627;--sd-text:#edf4ff;--sd-muted:#9aa9bf;
  --sd-line:#26364d;--sd-line-strong:#3b4b62;--sd-primary:#60a5fa;--sd-primary-dark:#3b82f6;
  --sd-primary-soft:#12233d;--sd-success:#34d399;--sd-warning:#fbbf24;--sd-danger:#fb7185;
  --sd-shadow:0 18px 55px rgba(0,0,0,.32);--sd-shadow-sm:0 8px 28px rgba(0,0,0,.25)
}
*{box-sizing:border-box}html{min-height:100%;background:var(--sd-bg)}body{margin:0;min-height:100%;background:var(--sd-bg);color:var(--sd-text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;-webkit-font-smoothing:antialiased}
a{color:inherit}.sd-shell{min-height:100vh;display:flex;flex-direction:column}.sd-topbar{position:sticky;top:0;z-index:100;border-bottom:1px solid color-mix(in srgb,var(--sd-line) 86%,transparent);background:color-mix(in srgb,var(--sd-panel) 92%,transparent);backdrop-filter:blur(16px)}.sd-topbar-inner{width:min(1740px,calc(100% - 40px));height:var(--sd-topbar);margin:auto;display:flex;align-items:center;justify-content:space-between;gap:24px}.sd-topbar-left{display:flex;align-items:center;gap:24px;min-width:0}.sd-brand{display:inline-flex;align-items:center;gap:11px;text-decoration:none;min-width:0}.sd-logo-mark{display:grid;place-items:center;width:42px;height:42px;border-radius:14px;background:linear-gradient(145deg,#2563eb,#0ea5e9);box-shadow:0 8px 20px rgba(37,99,235,.24);color:#fff;font-weight:900;font-size:18px}.sd-brand-image{height:42px;max-width:160px;object-fit:contain}.sd-brand-copy{display:grid;line-height:1.1}.sd-brand-copy strong{font-size: 17px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sd-brand-copy small{margin-top:5px;color:var(--sd-muted);font-size: 13px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.sd-dashboard-link{padding-left:24px;border-left:1px solid var(--sd-line);font-size: 15.5px;font-weight:800;text-decoration:none;color:var(--sd-muted);transition:.2s}.sd-dashboard-link:hover{color:var(--sd-primary)}.sd-nav{display:flex;align-items:center;gap:5px}.sd-nav>a{padding:10px 13px;border-radius:11px;color:var(--sd-muted);font-size: 15px;font-weight:850;text-decoration:none;white-space:nowrap;transition:.18s}.sd-nav>a:hover,.sd-nav>a.active{background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-language-control{display:flex;align-items:center;gap:6px;height:38px;padding:0 8px;margin-left:7px;border:1px solid var(--sd-line);border-radius:11px;background:var(--sd-panel-soft);color:var(--sd-muted)}.sd-language-control select{border:0;outline:0;background:transparent;color:var(--sd-text);font-size: 14px;font-weight:800;max-width:95px}.sd-theme-toggle,.sd-mobile-menu{border:1px solid var(--sd-line);background:var(--sd-panel-soft);color:var(--sd-text);border-radius:11px;cursor:pointer}.sd-theme-toggle{display:grid;place-items:center;width:38px;height:38px;font-size:17px}.sd-theme-dark{display:none}html[data-support-theme="dark"] .sd-theme-light{display:none}html[data-support-theme="dark"] .sd-theme-dark{display:block}.sd-mobile-menu{display:none;width:40px;height:40px}.sd-main{width:min(1740px,calc(100% - 40px));margin:0 auto;padding:34px 0 50px;flex:1}.sd-footer{width:min(1740px,calc(100% - 40px));margin:auto;padding:22px 0 28px;border-top:1px solid var(--sd-line);display:flex;justify-content:space-between;color:var(--sd-muted);font-size: 14px;font-weight:700}.sd-alert{display:flex;align-items:flex-start;gap:11px;margin-bottom:18px;padding:14px 16px;border:1px solid var(--sd-line);border-radius:14px;background:var(--sd-panel);font-size: 15.5px;font-weight:700;box-shadow:var(--sd-shadow-sm)}.sd-alert>span{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;font-size: 14px;color:#fff}.sd-alert.success{border-color:color-mix(in srgb,var(--sd-success) 35%,var(--sd-line));color:var(--sd-success)}.sd-alert.success>span{background:var(--sd-success)}.sd-alert.error{border-color:color-mix(in srgb,var(--sd-danger) 35%,var(--sd-line));color:var(--sd-danger)}.sd-alert.error>span{background:var(--sd-danger)}.sd-alert ul{margin:6px 0 0;padding-left:18px}
.sd-page-header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:24px}.sd-kicker{display:flex;align-items:center;gap:9px;margin-bottom:8px;color:var(--sd-primary);font-size: 13px;font-weight:900;letter-spacing:.16em;text-transform:uppercase}.sd-kicker:before{content:"";width:26px;height:2px;background:currentColor;border-radius:10px}.sd-page-header h1,.sd-hero h1{margin:0;font-size:clamp(28px,3vw,42px);line-height:1.04;letter-spacing:-.045em}.sd-page-header p,.sd-hero p{max-width:760px;margin:10px 0 0;color:var(--sd-muted);font-size: 15.5px;font-weight:600;line-height:1.75}.sd-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.sd-button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:43px;padding:0 17px;border:1px solid transparent;border-radius:12px;background:var(--sd-primary);color:#fff;font:inherit;font-size: 15px;font-weight:900;text-decoration:none;cursor:pointer;transition:.18s}.sd-button:hover{background:var(--sd-primary-dark);transform:translateY(-1px)}.sd-button.secondary{border-color:var(--sd-line-strong);background:var(--sd-panel);color:var(--sd-text)}.sd-button.secondary:hover{border-color:var(--sd-primary);color:var(--sd-primary);background:var(--sd-panel)}.sd-button.danger{border-color:color-mix(in srgb,var(--sd-danger) 60%,var(--sd-line));background:transparent;color:var(--sd-danger)}.sd-button.compact{min-height:38px;padding:0 13px;font-size: 14px}.sd-card{border:1px solid var(--sd-line);border-radius:var(--sd-radius);background:var(--sd-panel);box-shadow:var(--sd-shadow-sm)}.sd-card-pad{padding:22px}.sd-card-title{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:18px}.sd-card-title h2{margin:0;font-size:15px}.sd-card-title p{margin:6px 0 0;color:var(--sd-muted);font-size: 14px;font-weight:650;line-height:1.6}
.sd-create-grid{display:grid;grid-template-columns:minmax(330px,.82fr) minmax(520px,1.18fr);gap:24px;align-items:stretch}.sd-hero{position:relative;overflow:hidden;padding:42px;border-radius:24px;background:linear-gradient(145deg,#0f3c8f,#2563eb 56%,#0ea5e9);color:#fff;box-shadow:0 25px 65px rgba(37,99,235,.2)}.sd-hero:after{content:"";position:absolute;right:-70px;bottom:-100px;width:300px;height:300px;border:58px solid rgba(255,255,255,.08);border-radius:50%}.sd-hero p{color:rgba(255,255,255,.78)}.sd-hero .sd-kicker{color:#bae6fd}.sd-feature-stack{display:grid;gap:12px;margin-top:34px}.sd-feature{display:flex;gap:12px;align-items:flex-start;padding:15px;border:1px solid rgba(255,255,255,.16);border-radius:14px;background:rgba(255,255,255,.08);backdrop-filter:blur(10px)}.sd-feature-icon{display:grid;place-items:center;width:34px;height:34px;flex:0 0 34px;border-radius:10px;background:rgba(255,255,255,.16);font-weight:900}.sd-feature strong{display:block;font-size: 15px}.sd-feature small{display:block;margin-top:4px;color:rgba(255,255,255,.7);font-size: 13px;line-height:1.5}.sd-form-card{padding:30px}.sd-form{display:grid;gap:17px}.sd-form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}.sd-field{display:grid;gap:7px}.sd-field>span{font-size: 14px;font-weight:850;color:var(--sd-text)}.sd-field small{color:var(--sd-muted);font-size: 13px;font-weight:650;line-height:1.5}.sd-input,.sd-select,.sd-textarea{width:100%;border:1px solid var(--sd-line-strong);border-radius:12px;background:var(--sd-panel-soft);color:var(--sd-text);font:inherit;font-size: 15px;font-weight:650;outline:0;transition:.18s}.sd-input,.sd-select{height:46px;padding:0 13px}.sd-textarea{min-height:160px;padding:13px;resize:vertical;line-height:1.65}.sd-input:focus,.sd-select:focus,.sd-textarea:focus{border-color:var(--sd-primary);box-shadow:0 0 0 4px color-mix(in srgb,var(--sd-primary) 12%,transparent);background:var(--sd-panel)}.sd-file-drop{position:relative;display:grid;place-items:center;min-height:112px;padding:20px;border:1.5px dashed var(--sd-line-strong);border-radius:14px;background:var(--sd-panel-soft);text-align:center;cursor:pointer;transition:.18s}.sd-file-drop:hover{border-color:var(--sd-primary);background:var(--sd-primary-soft)}.sd-file-drop input{position:absolute;inset:0;opacity:0;cursor:pointer}.sd-file-drop strong{font-size: 14px}.sd-file-drop span{margin-top:5px;color:var(--sd-muted);font-size: 13px}
.sd-ticket-list{display:grid;gap:12px}.sd-ticket-card{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:20px;align-items:center;padding:19px 21px;border:1px solid var(--sd-line);border-radius:16px;background:var(--sd-panel);box-shadow:var(--sd-shadow-sm);text-decoration:none;transition:.18s}.sd-ticket-card:hover{border-color:color-mix(in srgb,var(--sd-primary) 45%,var(--sd-line));transform:translateY(-2px);box-shadow:var(--sd-shadow)}.sd-ticket-meta{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin-bottom:8px;color:var(--sd-muted);font-size: 13px;font-weight:800}.sd-ticket-card h3{margin:0;font-size: 17px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sd-ticket-card p{margin:7px 0 0;color:var(--sd-muted);font-size: 14px;font-weight:650}.sd-ticket-arrow{display:grid;place-items:center;width:38px;height:38px;border:1px solid var(--sd-line);border-radius:12px;color:var(--sd-primary);font-size:18px}.sd-badge{display:inline-flex;align-items:center;justify-content:center;gap:5px;padding:5px 9px;border:1px solid var(--sd-line-strong);border-radius:999px;background:var(--sd-panel);font-size: 12px;font-weight:900;text-transform:capitalize;white-space:nowrap}.sd-badge.open{border-color:#86efac;color:#15803d}.sd-badge.pending{border-color:#93c5fd;color:#1d4ed8}.sd-badge.in_progress{border-color:#fcd34d;color:#b45309}.sd-badge.resolved{border-color:#cbd5e1;color:#475569}.sd-badge.closed{border-color:#fda4af;color:#be123c}.sd-badge.urgent{border-color:#fda4af;color:#be123c}.sd-badge.high{border-color:#fdba74;color:#c2410c}.sd-badge.medium{border-color:#fcd34d;color:#a16207}.sd-badge.normal{border-color:#93c5fd;color:#1d4ed8}.sd-badge.low{border-color:#cbd5e1;color:#64748b}
.sd-thread-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:22px;align-items:start}.sd-thread-column{display:grid;gap:16px}.sd-thread{display:grid;gap:13px}.sd-message{padding:19px;border:1px solid var(--sd-line);border-left:4px solid var(--sd-line-strong);border-radius:15px;background:var(--sd-panel);box-shadow:var(--sd-shadow-sm)}.sd-message.user{border-left-color:#60a5fa}.sd-message.admin{border-left-color:#34d399}.sd-message.ai{border-left-color:#a78bfa}.sd-message.internal{border-left-color:#f59e0b;background:color-mix(in srgb,var(--sd-warning) 6%,var(--sd-panel))}.sd-message-header{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}.sd-message-who{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.sd-message-who strong{font-size: 15px}.sd-message-time{color:var(--sd-muted);font-size: 12px;font-weight:750}.sd-message-body{margin-top:12px;color:color-mix(in srgb,var(--sd-text) 82%,var(--sd-muted));font-size: 15px;font-weight:600;line-height:1.75;white-space:pre-line;overflow-wrap:anywhere}.sd-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px;padding-top:12px;border-top:1px solid var(--sd-line)}.sd-attachment{display:inline-flex;align-items:center;gap:7px;padding:8px 10px;border:1px solid var(--sd-line);border-radius:10px;background:var(--sd-panel-soft);color:var(--sd-muted);font-size: 13px;font-weight:800;text-decoration:none}.sd-attachment:hover{border-color:var(--sd-primary);color:var(--sd-primary)}.sd-sidebar-card{position:sticky;top:calc(var(--sd-topbar) + 18px);padding:21px}.sd-details{display:grid;gap:0;margin:0}.sd-details>div{padding:12px 0;border-bottom:1px solid var(--sd-line)}.sd-details>div:last-child{border-bottom:0}.sd-details dt{color:var(--sd-muted);font-size: 12px;font-weight:900;text-transform:uppercase;letter-spacing:.1em}.sd-details dd{margin:5px 0 0;font-size: 14px;font-weight:800;overflow-wrap:anywhere}
.sd-admin-summary{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(330px,.85fr);gap:18px;margin-bottom:18px}.sd-attention-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.sd-attention-card{display:block;padding:17px;border:1px solid var(--sd-line);border-radius:15px;background:var(--sd-panel);text-decoration:none;transition:.18s}.sd-attention-card:hover{transform:translateY(-2px);box-shadow:var(--sd-shadow-sm)}.sd-attention-card strong{display:block;font-size:25px;letter-spacing:-.04em}.sd-attention-card span{display:block;margin-top:3px;font-size: 13px;font-weight:900;text-transform:uppercase;letter-spacing:.07em}.sd-attention-card small{display:block;margin-top:8px;color:var(--sd-muted);font-size: 12px;font-weight:650;line-height:1.55}.sd-attention-card.danger{border-color:color-mix(in srgb,var(--sd-danger) 35%,var(--sd-line));color:var(--sd-danger)}.sd-attention-card.warning{border-color:color-mix(in srgb,var(--sd-warning) 40%,var(--sd-line));color:var(--sd-warning)}.sd-attention-card.primary{border-color:color-mix(in srgb,var(--sd-primary) 35%,var(--sd-line));color:var(--sd-primary)}.sd-attention-card.success{border-color:color-mix(in srgb,var(--sd-success) 35%,var(--sd-line));color:var(--sd-success)}.sd-tags-panel{padding:21px}.sd-tags{display:flex;flex-wrap:wrap;gap:8px}.sd-tag{display:inline-flex;align-items:center;gap:6px;padding:8px 10px;border:1px solid var(--sd-line);border-radius:10px;background:var(--sd-panel-soft);color:var(--sd-muted);font-size: 13px;font-weight:850;text-decoration:none}.sd-tag:hover,.sd-tag.active{border-color:var(--sd-primary);color:var(--sd-primary);background:var(--sd-primary-soft)}.sd-tag b{font-size: 12px}.sd-search-card{padding:15px;margin-bottom:15px}.sd-search-form{display:grid;grid-template-columns:minmax(260px,1fr) 130px auto;gap:10px;align-items:center}.sd-status-tabs{display:flex;gap:8px;overflow-x:auto;padding:1px 1px 12px;margin-bottom:4px}.sd-status-tab{display:inline-flex;align-items:center;gap:8px;min-height:40px;padding:0 13px;border:1px solid var(--sd-line-strong);border-radius:12px;background:transparent;color:var(--sd-muted);font-size: 13px;font-weight:900;text-decoration:none;white-space:nowrap}.sd-status-tab:hover,.sd-status-tab.active{border-color:var(--sd-primary);color:var(--sd-primary);background:var(--sd-primary-soft)}.sd-status-tab b{display:grid;place-items:center;min-width:21px;height:21px;padding:0 5px;border:1px solid currentColor;border-radius:999px;font-size: 10.5px}.sd-table-card{overflow:hidden}.sd-bulkbar{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:15px 17px;border-bottom:1px solid var(--sd-line);background:var(--sd-panel)}.sd-bulkbar-left h2{margin:0;font-size: 15.5px}.sd-bulkbar-left p{margin:5px 0 0;color:var(--sd-muted);font-size: 12px;font-weight:700}.sd-bulk-controls{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.sd-bulk-controls .sd-select,.sd-bulk-controls .sd-input{height:38px;width:auto;min-width:130px;font-size: 13px}.sd-table-wrap{overflow-x:auto}.sd-table{width:100%;min-width:1380px;border-collapse:collapse}.sd-table th{position:relative;padding:0;border-bottom:1px solid var(--sd-line);background:var(--sd-panel-soft);color:var(--sd-muted);text-align:left;font-size: 12px;font-weight:900;text-transform:uppercase;letter-spacing:.08em}.sd-table td{padding:14px 13px;border-bottom:1px solid var(--sd-line);font-size: 13px;font-weight:650;vertical-align:middle}.sd-table tbody tr{transition:.15s}.sd-table tbody tr:hover{background:color-mix(in srgb,var(--sd-primary-soft) 62%,transparent)}.sd-table tbody tr:last-child td{border-bottom:0}.sd-th-control{position:relative;display:flex;align-items:center;min-height:44px;padding:0 9px}.sd-th-filter{flex:1;padding:10px 4px;border:0;background:transparent;color:inherit;text-align:left;font:inherit;text-transform:inherit;letter-spacing:inherit;cursor:pointer}.sd-sort-button{display:grid;place-items:center;width:27px;height:27px;border:1px solid transparent;border-radius:8px;color:var(--sd-muted);text-decoration:none;font-size: 15px}.sd-sort-button:hover,.sd-sort-button.active{border-color:var(--sd-line);background:var(--sd-panel);color:var(--sd-primary)}.sd-popover{display:none;position:absolute;z-index:300;top:calc(100% + 7px);left:0;width:230px;padding:10px;border:1px solid var(--sd-line);border-radius:13px;background:var(--sd-panel);box-shadow:var(--sd-shadow);color:var(--sd-text);text-transform:none;letter-spacing:normal}.sd-popover.align-right{left:auto;right:0}.sd-popover.open{display:block}.sd-popover-title{padding:4px 5px 8px;color:var(--sd-muted);font-size: 12px;font-weight:900;text-transform:uppercase;letter-spacing:.08em}.sd-popover-list{display:grid;gap:3px}.sd-popover-link,.sd-popover-button{display:flex;width:100%;align-items:center;justify-content:space-between;gap:10px;padding:9px 10px;border:0;border-radius:9px;background:transparent;color:var(--sd-text);font:inherit;font-size: 13px;font-weight:750;text-decoration:none;text-align:left;cursor:pointer}.sd-popover-link:hover,.sd-popover-button:hover,.sd-popover-link.active{background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-popover-form{display:grid;gap:8px}.sd-popover-form .sd-input,.sd-popover-form .sd-select{height:38px;font-size: 13px}.sd-inline-editor{position:relative;display:inline-block}.sd-chip-button{border:0;background:transparent;padding:0;cursor:pointer}.sd-ticket-link{color:var(--sd-text);font-weight:900;text-decoration:none}.sd-ticket-link:hover{color:var(--sd-primary)}.sd-table-primary{font-size: 14px;font-weight:900}.sd-table-secondary{display:block;margin-top:5px;color:var(--sd-muted);font-size: 12px;font-weight:650;max-width:220px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sd-table-checkbox{width:15px;height:15px;accent-color:var(--sd-primary)}.sd-empty{padding:52px!important;text-align:center;color:var(--sd-muted)}.sd-table-footer{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 17px;border-top:1px solid var(--sd-line);font-size: 13px;color:var(--sd-muted);font-weight:700}.sd-pagination{display:flex;align-items:center;gap:5px}.sd-pagination a,.sd-pagination span{display:grid;place-items:center;min-width:34px;height:34px;padding:0 8px;border:1px solid var(--sd-line);border-radius:9px;background:var(--sd-panel);color:var(--sd-muted);font-size: 13px;font-weight:850;text-decoration:none}.sd-pagination a:hover,.sd-pagination .active{border-color:var(--sd-primary);color:var(--sd-primary);background:var(--sd-primary-soft)}.sd-pagination .disabled{opacity:.4}.sd-hidden{display:none!important}.sd-checkbox-row{display:flex;align-items:center;gap:9px;color:var(--sd-muted);font-size: 14px;font-weight:750}.sd-checkbox-row input{width:16px;height:16px;accent-color:var(--sd-primary)}
@media(max-width:1100px){.sd-create-grid,.sd-thread-layout,.sd-admin-summary{grid-template-columns:1fr}.sd-sidebar-card{position:static}.sd-search-form{grid-template-columns:1fr 130px auto}.sd-topbar-inner,.sd-main,.sd-footer{width:min(100% - 26px,1740px)}.sd-nav>a{padding:9px 9px}.sd-dashboard-link{display:none}}
@media(max-width:780px){:root{--sd-topbar:66px}.sd-topbar-inner{height:auto;min-height:var(--sd-topbar);padding:10px 0;align-items:center}.sd-mobile-menu{display:grid;place-items:center}.sd-nav{display:none;position:absolute;top:calc(100% + 1px);left:13px;right:13px;padding:10px;border:1px solid var(--sd-line);border-radius:15px;background:var(--sd-panel);box-shadow:var(--sd-shadow);flex-direction:column;align-items:stretch}.sd-nav.open{display:flex}.sd-nav>a{text-align:center}.sd-language-control{margin:5px 0 0;justify-content:center}.sd-theme-toggle{width:100%}.sd-main{padding-top:24px}.sd-page-header{align-items:flex-start;flex-direction:column}.sd-create-grid{grid-template-columns:1fr}.sd-hero{padding:30px}.sd-form-card{padding:22px}.sd-form-row,.sd-search-form{grid-template-columns:1fr}.sd-search-form .sd-button{width:100%}.sd-admin-summary{grid-template-columns:1fr}.sd-attention-grid{grid-template-columns:1fr 1fr}.sd-bulkbar,.sd-table-footer{align-items:flex-start;flex-direction:column}.sd-bulk-controls{width:100%}.sd-bulk-controls .sd-select,.sd-bulk-controls .sd-input{flex:1;min-width:150px}.sd-footer{flex-direction:column;gap:8px}.sd-brand-copy small{display:none}}
@media(max-width:520px){.sd-attention-grid,.sd-form-row{grid-template-columns:1fr}.sd-main,.sd-topbar-inner,.sd-footer{width:calc(100% - 20px)}.sd-page-header h1,.sd-hero h1{font-size:27px}.sd-hero{padding:24px}.sd-form-card,.sd-card-pad{padding:18px}.sd-ticket-card{grid-template-columns:1fr}.sd-ticket-arrow{display:none}}

/* v1.5 workflow additions */
.sd-source-badge{display:inline-flex;align-items:center;border-radius:999px;padding:3px 8px;font-size: 13px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;background:var(--sd-soft);color:var(--sd-muted);border:1px solid var(--sd-line)}
.sd-source-badge.email{background:#fff7ed;color:#c2410c;border-color:#fed7aa}.sd-source-badge.web{background:#eff6ff;color:#1d4ed8;border-color:#bfdbfe}.sd-source-badge.hub{background:#f5f3ff;color:#6d28d9;border-color:#ddd6fe}.sd-source-badge.admin{background:#ecfdf3;color:#047857;border-color:#a7f3d0}.sd-source-badge.courtesy,.sd-source-badge.standard_reply{background:#fdf4ff;color:#a21caf;border-color:#f5d0fe}
.sd-badge.responded{background:#eef2ff;color:#4338ca;border-color:#c7d2fe}
.sd-context-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:20px}.sd-code-field{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size: 15.5px}.sd-section-gap{margin-top:22px}.sd-reply-editor-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.sd-reply-editor{border:1px solid var(--sd-line);background:var(--sd-soft);border-radius:14px;padding:16px;display:grid;gap:12px}.sd-reply-editor-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.sd-reply-editor-head div{display:grid;gap:4px}.sd-reply-editor-head span{font-size: 15px;color:var(--sd-muted)}.sd-category-cloud{display:flex;flex-wrap:wrap;gap:10px}.sd-tag small{opacity:.7;margin-left:4px}.sd-compose-tools{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.sd-inline-fields{display:grid;grid-template-columns:minmax(0,1fr) minmax(220px,320px);align-items:end;gap:16px}.sd-courtesy-form{margin-top:18px;padding-top:18px;border-top:1px solid var(--sd-line);display:flex;align-items:center;gap:12px;flex-wrap:wrap}.sd-courtesy-form span{font-size: 15px;color:var(--sd-muted);max-width:620px}.sd-divider{border:0;border-top:1px solid var(--sd-line);margin:20px 0}.sd-stack-actions{align-items:stretch}.sd-nav-form{margin:0}.sd-nav-action{appearance:none;border:0;background:transparent;color:inherit;font:inherit;font-weight:700;cursor:pointer;padding:10px 12px;border-radius:9px}.sd-nav-action:hover{background:var(--sd-soft)}
@media(max-width:900px){.sd-context-grid,.sd-reply-editor-list,.sd-inline-fields{grid-template-columns:1fr}}

/* ============================================================
   v1.8 refined standalone interface
   ============================================================ */
:root{
  --sd-bg:#f5f7fb;--sd-bg-elevated:#fbfcff;--sd-panel:#ffffff;--sd-panel-soft:#f7f9fc;
  --sd-text:#101828;--sd-muted:#667085;--sd-subtle:#98a2b3;--sd-line:#e4e9f1;--sd-line-strong:#d4dbe7;
  --sd-primary:#2563eb;--sd-primary-dark:#1d4ed8;--sd-primary-soft:#edf4ff;--sd-cyan:#06b6d4;
  --sd-success:#039855;--sd-warning:#dc6803;--sd-danger:#d92d20;--sd-purple:#7f56d9;
  --sd-shadow:0 24px 70px rgba(16,24,40,.09);--sd-shadow-sm:0 10px 34px rgba(16,24,40,.065);
  --sd-shadow-hover:0 24px 55px rgba(37,99,235,.13);--sd-radius:22px;--sd-radius-sm:14px;--sd-topbar:80px;
}
html[data-support-theme="dark"]{
  --sd-bg:#07101d;--sd-bg-elevated:#0b1524;--sd-panel:#101b2d;--sd-panel-soft:#0b1626;
  --sd-text:#f2f6fc;--sd-muted:#a2b0c3;--sd-subtle:#708096;--sd-line:#24354d;--sd-line-strong:#354861;
  --sd-primary:#69a8ff;--sd-primary-dark:#3b82f6;--sd-primary-soft:#122846;--sd-cyan:#22d3ee;
  --sd-success:#32d583;--sd-warning:#fdb022;--sd-danger:#f97066;--sd-purple:#b692f6;
  --sd-shadow:0 28px 80px rgba(0,0,0,.4);--sd-shadow-sm:0 12px 36px rgba(0,0,0,.28);--sd-shadow-hover:0 24px 60px rgba(59,130,246,.2)
}
html{scroll-behavior:smooth}.sd-body{font-family:Manrope,Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;overflow-x:hidden;background:linear-gradient(180deg,var(--sd-bg-elevated),var(--sd-bg) 34%,var(--sd-bg));font-size: 17px}.sd-body:before{content:"";position:fixed;inset:0;z-index:-3;pointer-events:none;background-image:linear-gradient(color-mix(in srgb,var(--sd-line) 35%,transparent) 1px,transparent 1px),linear-gradient(90deg,color-mix(in srgb,var(--sd-line) 35%,transparent) 1px,transparent 1px);background-size:48px 48px;mask-image:linear-gradient(to bottom,rgba(0,0,0,.38),transparent 70%);opacity:.26}.sd-bg-orb{position:fixed;z-index:-2;border-radius:999px;filter:blur(90px);pointer-events:none;opacity:.2}.sd-bg-orb-one{width:420px;height:420px;top:-180px;right:-100px;background:#60a5fa}.sd-bg-orb-two{width:380px;height:380px;bottom:-220px;left:-160px;background:#a78bfa}html[data-support-theme="dark"] .sd-bg-orb{opacity:.11}
svg{width:1em;height:1em;display:block}.sd-topbar{border-bottom:1px solid color-mix(in srgb,var(--sd-line) 72%,transparent);background:color-mix(in srgb,var(--sd-panel) 84%,transparent);box-shadow:0 1px 0 rgba(255,255,255,.5);backdrop-filter:blur(22px) saturate(150%)}html[data-support-theme="dark"] .sd-topbar{box-shadow:0 1px 0 rgba(255,255,255,.02)}.sd-topbar-inner,.sd-main,.sd-footer{width:min(1680px,calc(100% - 48px))}.sd-topbar-inner{height:var(--sd-topbar)}.sd-topbar-left{gap:18px}.sd-brand{gap:12px}.sd-logo-mark{width:44px;height:44px;border-radius:15px;background:linear-gradient(145deg,#1d4ed8,#3b82f6 52%,#06b6d4);box-shadow:0 13px 27px rgba(37,99,235,.28),inset 0 1px 0 rgba(255,255,255,.3)}.sd-brand-copy strong{font-size: 17px;letter-spacing:-.02em}.sd-brand-copy small{font-size: 12px;letter-spacing:.13em}.sd-nav-divider{width:1px;height:27px;background:var(--sd-line)}.sd-dashboard-link{display:inline-flex;align-items:center;gap:8px;padding:9px 11px;border:0;border-radius:11px;font-size: 15px}.sd-dashboard-link svg{font-size:16px}.sd-dashboard-link:hover{background:var(--sd-primary-soft)}.sd-nav{gap:14px}.sd-nav-links,.sd-nav-utilities{display:flex;align-items:center;gap:5px}.sd-nav-links>a{display:inline-flex;align-items:center;gap:7px;padding:10px 12px;border-radius:12px;color:var(--sd-muted);font-size: 14px;font-weight:800;text-decoration:none;white-space:nowrap;transition:.2s}.sd-nav-links>a svg{font-size:15px}.sd-nav-links>a:hover,.sd-nav-links>a.active{background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-nav-links>a.active{box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--sd-primary) 15%,transparent)}.sd-language-control{position:relative;height:40px;margin:0;padding:0 30px 0 11px;border-radius:12px;gap:7px}.sd-language-control>svg:first-child{font-size:15px}.sd-language-control select{appearance:none;max-width:none;padding:0;border:0;font-size: 13px;cursor:pointer}.sd-language-chevron{position:absolute;right:10px;font-size: 15px;pointer-events:none}.sd-theme-toggle{width:40px;height:40px;border-radius:12px;font-size:17px}.sd-theme-toggle:hover,.sd-language-control:hover{border-color:color-mix(in srgb,var(--sd-primary) 45%,var(--sd-line));background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-nav-action{display:inline-flex;align-items:center;gap:7px;font-size: 14px;color:var(--sd-danger)}.sd-nav-action svg{font-size:15px}.sd-main{padding:44px 0 64px}.sd-footer{padding:24px 0 30px;font-size: 13px}.sd-footer-security{display:inline-flex;align-items:center;gap:7px}.sd-footer-security svg{font-size:15px;color:var(--sd-success)}
.sd-card{border-color:color-mix(in srgb,var(--sd-line) 94%,transparent);border-radius:var(--sd-radius);box-shadow:var(--sd-shadow-sm);background:color-mix(in srgb,var(--sd-panel) 96%,transparent);backdrop-filter:blur(10px)}.sd-card:hover{border-color:color-mix(in srgb,var(--sd-primary) 17%,var(--sd-line))}.sd-button{min-height:45px;padding:0 18px;border-radius:13px;background:linear-gradient(135deg,var(--sd-primary),#3b82f6 62%,#0ea5e9);box-shadow:0 12px 24px -12px rgba(37,99,235,.58);font-size: 14px;letter-spacing:-.01em}.sd-button svg{font-size:16px}.sd-button:hover{box-shadow:0 18px 30px -14px rgba(37,99,235,.72);transform:translateY(-2px)}.sd-button.secondary{box-shadow:0 5px 16px rgba(16,24,40,.04);background:var(--sd-panel)}.sd-button.secondary:hover{box-shadow:var(--sd-shadow-sm)}.sd-button:disabled{opacity:.64;cursor:wait;transform:none}.sd-icon-button{display:grid;place-items:center;width:43px;height:43px;border:1px solid var(--sd-line);border-radius:12px;background:var(--sd-panel);color:var(--sd-muted);text-decoration:none}.sd-icon-button:hover{border-color:var(--sd-primary);color:var(--sd-primary)}.sd-button-spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:sd-spin .75s linear infinite}@keyframes sd-spin{to{transform:rotate(360deg)}}
.sd-input,.sd-select,.sd-textarea{border-color:var(--sd-line-strong);border-radius:14px;background:var(--sd-panel-soft);font-size: 15px;transition:border-color .2s,box-shadow .2s,background .2s}.sd-input,.sd-select{height:48px}.sd-textarea{padding:15px 16px;line-height:1.75}.sd-input:focus,.sd-select:focus,.sd-textarea:focus{border-color:color-mix(in srgb,var(--sd-primary) 75%,transparent);box-shadow:0 0 0 4px color-mix(in srgb,var(--sd-primary) 12%,transparent),0 10px 24px rgba(37,99,235,.06)}.sd-field>span{font-size: 14px;letter-spacing:-.01em}.sd-input-shell{position:relative}.sd-input-shell>svg{position:absolute;z-index:2;left:15px;top:50%;transform:translateY(-50%);font-size:16px;color:var(--sd-subtle)}.sd-input-shell .sd-input{padding-left:43px}.sd-textarea-shell{position:relative}.sd-textarea-shell>small{position:absolute;right:13px;bottom:10px;padding:4px 7px;border-radius:7px;background:color-mix(in srgb,var(--sd-panel) 90%,transparent);color:var(--sd-subtle);font-size: 12px;font-weight:700}.sd-textarea-shell .sd-textarea{padding-bottom:35px}
.sd-eyebrow{display:inline-flex;align-items:center;gap:9px;color:var(--sd-primary);font-size: 13px;font-weight:850;letter-spacing:.12em;text-transform:uppercase}.sd-eyebrow svg{font-size:15px}.sd-live-dot{width:8px;height:8px;border-radius:999px;background:#12b76a;box-shadow:0 0 0 5px rgba(18,183,106,.12),0 0 18px rgba(18,183,106,.65)}.sd-breadcrumb{display:flex;align-items:center;gap:7px;margin-bottom:16px;color:var(--sd-subtle);font-size: 13px;font-weight:750}.sd-breadcrumb svg{font-size: 15px}.sd-breadcrumb a{text-decoration:none}.sd-breadcrumb a:hover{color:var(--sd-primary)}.sd-breadcrumb strong{color:var(--sd-muted)}
/* Create experience */
.sd-create-experience{display:grid;grid-template-columns:minmax(380px,.92fr) minmax(540px,1.08fr);align-items:center;gap:clamp(38px,6vw,96px);min-height:calc(100vh - 230px);padding:26px 0 44px}.sd-create-intro{max-width:640px}.sd-create-intro h1{max-width:650px;margin:22px 0 0;font-size:clamp(46px,5.4vw,76px);line-height:1.01;letter-spacing:-.065em}.sd-create-intro h1 span{display:block;background:linear-gradient(100deg,#2563eb,#0ea5e9 55%,#7c3aed);-webkit-background-clip:text;background-clip:text;color:transparent}.sd-create-intro>p{max-width:590px;margin:24px 0 0;color:var(--sd-muted);font-size:16px;font-weight:550;line-height:1.85}.sd-response-note{display:flex;gap:14px;align-items:flex-start;margin-top:31px;padding:18px;border:1px solid color-mix(in srgb,var(--sd-primary) 14%,var(--sd-line));border-radius:20px;background:linear-gradient(135deg,color-mix(in srgb,var(--sd-primary-soft) 75%,var(--sd-panel)),color-mix(in srgb,var(--sd-panel) 95%,transparent));box-shadow:var(--sd-shadow-sm)}.sd-response-icon{display:grid;place-items:center;width:45px;height:45px;flex:0 0 45px;border-radius:15px;background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-response-icon svg{font-size:21px}.sd-response-note strong{display:block;font-size: 15px}.sd-response-note small{display:block;margin-top:5px;color:var(--sd-muted);font-size: 13px;line-height:1.65}.sd-create-benefits{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:18px}.sd-create-benefits article{padding:17px;border:1px solid var(--sd-line);border-radius:18px;background:color-mix(in srgb,var(--sd-panel) 90%,transparent);box-shadow:0 8px 24px rgba(16,24,40,.035);transition:.2s}.sd-create-benefits article:hover{transform:translateY(-3px);box-shadow:var(--sd-shadow-sm);border-color:color-mix(in srgb,var(--sd-primary) 24%,var(--sd-line))}.sd-create-benefits article>span{display:grid;place-items:center;width:38px;height:38px;border-radius:13px;background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-create-benefits article>span svg{font-size:18px}.sd-create-benefits strong{display:block;margin-top:13px;font-size: 14px}.sd-create-benefits small{display:block;margin-top:5px;color:var(--sd-muted);font-size: 12px;line-height:1.6}.sd-create-form-wrap{position:relative}.sd-form-glow{position:absolute;inset:-20px;z-index:-1;border-radius:44px;background:linear-gradient(145deg,rgba(96,165,250,.2),rgba(34,211,238,.08),rgba(167,139,250,.18));filter:blur(28px)}.sd-premium-form-card{overflow:hidden;border-radius:30px;box-shadow:0 32px 90px rgba(16,24,40,.13)}html[data-support-theme="dark"] .sd-premium-form-card{box-shadow:0 32px 90px rgba(0,0,0,.5)}.sd-premium-form-head{display:flex;justify-content:space-between;gap:22px;padding:26px 28px;border-bottom:1px solid var(--sd-line);background:linear-gradient(135deg,color-mix(in srgb,var(--sd-primary-soft) 66%,var(--sd-panel)),var(--sd-panel) 58%)}.sd-premium-form-head>div>span{color:var(--sd-primary);font-size: 12px;font-weight:900;letter-spacing:.13em;text-transform:uppercase}.sd-premium-form-head h2{margin:8px 0 0;font-size:27px;letter-spacing:-.045em}.sd-premium-form-head p{margin:7px 0 0;color:var(--sd-muted);font-size: 13px;line-height:1.6}.sd-secure-pill{display:inline-flex;align-items:center;gap:7px;height:34px;padding:0 11px;border:1px solid color-mix(in srgb,var(--sd-success) 35%,var(--sd-line));border-radius:999px;color:var(--sd-success);font-size: 12px;font-weight:850}.sd-secure-pill svg{font-size: 17px}.sd-create-form{padding:27px 28px 29px}.sd-info-banner,.sd-account-attached{display:flex;align-items:flex-start;gap:11px;padding:13px 14px;border-radius:15px;font-size: 13px;font-weight:650;line-height:1.7}.sd-info-banner{border:1px solid #bfdbfe;background:#eff6ff;color:#1e40af}.sd-info-banner svg{flex:0 0 16px;margin-top:1px;font-size:16px}html[data-support-theme="dark"] .sd-info-banner{border-color:#1e3a5f;background:#10253f;color:#bfdbfe}.sd-account-attached{align-items:center;border:1px solid color-mix(in srgb,var(--sd-success) 25%,var(--sd-line));background:color-mix(in srgb,var(--sd-success) 7%,var(--sd-panel));color:var(--sd-text)}.sd-account-attached>span{display:grid;place-items:center;width:37px;height:37px;border-radius:12px;background:color-mix(in srgb,var(--sd-success) 13%,transparent);color:var(--sd-success)}.sd-account-attached strong{display:block;font-size: 13px}.sd-account-attached small{display:block;margin-top:3px;color:var(--sd-muted);font-size: 12px}.sd-security-hint{display:flex;align-items:center;gap:7px;margin-top:-7px;color:var(--sd-warning);font-size: 12px;font-weight:700}.sd-security-hint svg{font-size: 17px}.sd-file-drop-premium{min-height:130px;border-radius:20px}.sd-upload-icon{display:grid;place-items:center;width:47px;height:47px;border-radius:16px;background:var(--sd-primary-soft);color:var(--sd-primary);transition:.2s}.sd-upload-icon svg{font-size:21px}.sd-file-drop:hover .sd-upload-icon{transform:translateY(-2px) scale(1.04)}.sd-file-list{display:none;position:relative;z-index:2;width:100%;margin-top:12px;gap:7px}.sd-file-list.has-files{display:grid}.sd-file-list>span{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:8px;padding:8px 10px;border:1px solid var(--sd-line);border-radius:10px;background:var(--sd-panel);text-align:left}.sd-file-list svg{font-size: 17px;color:var(--sd-primary)}.sd-file-list b{overflow:hidden;color:var(--sd-text);font-size: 12px;text-overflow:ellipsis;white-space:nowrap}.sd-file-list small{color:var(--sd-subtle);font-size: 10.5px}.sd-submit-button{width:100%;height:54px;border-radius:16px;font-size: 15px}.sd-submit-button>svg:last-child{margin-left:auto}.sd-after-submit-grid{display:grid;grid-template-columns:1.08fr .92fr;gap:20px;margin-top:22px}.sd-guidance-card,.sd-next-card{position:relative;padding:27px;overflow:hidden}.sd-guidance-card:after,.sd-next-card:after{content:"";position:absolute;width:180px;height:180px;right:-85px;top:-95px;border-radius:50%;background:var(--sd-primary-soft);opacity:.65}.sd-section-icon{display:grid;place-items:center;width:48px;height:48px;border-radius:17px;background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-section-icon svg{font-size:22px}.sd-guidance-card h3,.sd-next-card h3{margin:17px 0 0;font-size:19px;letter-spacing:-.035em}.sd-guidance-card p,.sd-next-card p{margin:7px 0 0;color:var(--sd-muted);font-size: 13px;line-height:1.7}.sd-guidance-list{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:20px}.sd-guidance-list span{display:flex;align-items:center;gap:9px;padding:12px;border:1px solid var(--sd-line);border-radius:13px;background:var(--sd-panel-soft);font-size: 12px;font-weight:800}.sd-guidance-list svg{font-size:15px;color:var(--sd-primary)}.sd-step-list{display:grid;gap:9px;margin:20px 0 0;padding:0;list-style:none}.sd-step-list li{display:flex;align-items:flex-start;gap:11px;padding:11px;border:1px solid var(--sd-line);border-radius:13px;background:var(--sd-panel-soft)}.sd-step-list b{display:grid;place-items:center;width:29px;height:29px;flex:0 0 29px;border-radius:10px;background:linear-gradient(135deg,var(--sd-primary),var(--sd-cyan));color:#fff;font-size: 12px}.sd-step-list strong{display:block;font-size: 12px}.sd-step-list small{display:block;margin-top:3px;color:var(--sd-muted);font-size: 10.5px;line-height:1.5}
/* Page hero and user ticket list */
.sd-page-hero{position:relative;display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:25px;padding:32px 34px;border:1px solid color-mix(in srgb,var(--sd-primary) 13%,var(--sd-line));border-radius:28px;background:linear-gradient(130deg,color-mix(in srgb,var(--sd-primary-soft) 74%,var(--sd-panel)),var(--sd-panel) 58%,color-mix(in srgb,#e0f2fe 35%,var(--sd-panel)));box-shadow:var(--sd-shadow-sm);overflow:hidden}.sd-page-hero:after{content:"";position:absolute;right:-70px;top:-120px;width:280px;height:280px;border:52px solid color-mix(in srgb,var(--sd-primary) 5%,transparent);border-radius:50%}.sd-page-hero>div,.sd-page-hero>a{position:relative;z-index:1}.sd-page-hero h1{margin:10px 0 0;font-size:clamp(30px,4vw,47px);letter-spacing:-.055em}.sd-page-hero p{max-width:720px;margin:10px 0 0;color:var(--sd-muted);font-size: 15px;line-height:1.75}.sd-button-hero{min-width:145px}.sd-ticket-browser{overflow:hidden}.sd-ticket-browser-head{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:22px 24px;border-bottom:1px solid var(--sd-line);background:linear-gradient(135deg,color-mix(in srgb,var(--sd-primary-soft) 40%,var(--sd-panel)),var(--sd-panel))}.sd-browser-title{display:flex;align-items:center;gap:12px}.sd-browser-title>span{display:grid;place-items:center;width:42px;height:42px;border-radius:14px;background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-browser-title>span svg{font-size:20px}.sd-browser-title h2{margin:0;font-size: 17px}.sd-browser-title p{margin:5px 0 0;color:var(--sd-muted);font-size: 12px}.sd-user-ticket-filters{display:flex;align-items:center;gap:8px}.sd-search-input{position:relative;width:min(270px,32vw)}.sd-search-input>svg{position:absolute;z-index:2;left:13px;top:50%;transform:translateY(-50%);font-size:15px;color:var(--sd-subtle)}.sd-search-input .sd-input{padding-left:39px}.sd-user-ticket-filters .sd-select{width:150px}.sd-ticket-list-polished{gap:0}.sd-ticket-card-polished{grid-template-columns:auto minmax(0,1fr) auto;gap:15px;padding:18px 22px;border:0;border-bottom:1px solid var(--sd-line);border-radius:0;box-shadow:none}.sd-ticket-card-polished:last-child{border-bottom:0}.sd-ticket-card-polished:hover{transform:none;border-color:var(--sd-line);background:color-mix(in srgb,var(--sd-primary-soft) 55%,var(--sd-panel));box-shadow:inset 4px 0 0 var(--sd-primary)}.sd-ticket-icon{display:grid;place-items:center;width:43px;height:43px;border-radius:14px;background:var(--sd-panel-soft);color:var(--sd-primary);border:1px solid var(--sd-line)}.sd-ticket-icon svg{font-size:20px}.sd-ticket-content{min-width:0}.sd-ticket-card-polished h3{font-size: 15.5px}.sd-ticket-card-polished .sd-ticket-meta span:last-child{display:inline-flex;align-items:center;gap:5px}.sd-ticket-card-polished .sd-ticket-meta span:last-child svg{font-size: 15px}.sd-empty-state{display:grid;place-items:center;padding:70px 24px;text-align:center}.sd-empty-illustration{position:relative;display:grid;place-items:center;width:88px;height:88px;border-radius:28px;background:var(--sd-primary-soft);color:var(--sd-primary);border:1px solid color-mix(in srgb,var(--sd-primary) 18%,var(--sd-line));box-shadow:inset 0 0 0 10px color-mix(in srgb,var(--sd-panel) 65%,transparent)}.sd-empty-illustration svg{font-size:37px}.sd-empty-state h3{margin:20px 0 0;font-size:18px}.sd-empty-state p{max-width:530px;margin:9px auto 20px;color:var(--sd-muted);font-size: 14px;line-height:1.75}
/* Ticket conversation */
.sd-ticket-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:25px;padding:4px 2px 0}.sd-ticket-title-row{display:flex;align-items:flex-start;gap:14px}.sd-ticket-title-icon{display:grid;place-items:center;width:50px;height:50px;flex:0 0 50px;border-radius:17px;background:linear-gradient(135deg,var(--sd-primary),var(--sd-cyan));color:#fff;box-shadow:0 15px 26px -13px rgba(37,99,235,.65)}.sd-ticket-title-icon svg{font-size:23px}.sd-ticket-hero h1{max-width:1000px;margin:6px 0 0;font-size:clamp(27px,3.3vw,42px);line-height:1.12;letter-spacing:-.05em}.sd-ticket-hero p{margin:11px 0 0 65px;color:var(--sd-muted);font-size: 13px}.sd-ticket-hero-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.sd-thread-layout-polished{grid-template-columns:minmax(0,1fr) 330px;gap:22px}.sd-thread-polished{display:grid;gap:17px}.sd-message-polished{display:grid;grid-template-columns:auto minmax(0,1fr);align-items:flex-start;gap:11px;padding:0;border:0;background:transparent;box-shadow:none}.sd-message-avatar{display:grid;place-items:center;width:39px;height:39px;border-radius:13px;background:var(--sd-panel);border:1px solid var(--sd-line);color:var(--sd-primary);box-shadow:0 5px 16px rgba(16,24,40,.05)}.sd-message-avatar svg{font-size:18px}.sd-message-avatar.user{background:var(--sd-primary-soft)}.sd-message-avatar.ai{background:#f4f3ff;color:#6938ef}.sd-message-avatar.admin{background:#ecfdf3;color:#027a48}.sd-message-avatar.internal{background:#fff7ed;color:#c2410c}.sd-message-panel{min-width:0;padding:18px 20px;border:1px solid var(--sd-line);border-radius:6px 20px 20px 20px;background:var(--sd-panel);box-shadow:0 10px 28px rgba(16,24,40,.045)}.sd-message-polished.user .sd-message-panel{background:linear-gradient(135deg,color-mix(in srgb,var(--sd-primary-soft) 68%,var(--sd-panel)),var(--sd-panel))}.sd-message-polished.internal .sd-message-panel{background:color-mix(in srgb,#fff7ed 55%,var(--sd-panel));border-color:color-mix(in srgb,#fdba74 45%,var(--sd-line))}.sd-message-header{padding-bottom:12px;border-bottom:1px solid color-mix(in srgb,var(--sd-line) 75%,transparent)}.sd-message-who{gap:7px}.sd-message-who strong{font-size: 14px}.sd-message-time{font-size: 12px}.sd-message-body{padding-top:14px;font-size: 15px;line-height:1.85;white-space:pre-wrap;word-break:break-word}.sd-attachments{padding-top:14px;border-top:1px solid var(--sd-line)}.sd-attachment{display:inline-flex;align-items:center;gap:7px;max-width:100%;padding:9px 11px;border-radius:10px;font-size: 12px}.sd-attachment span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sd-attachment svg:first-child{font-size: 17px;color:var(--sd-primary)}.sd-attachment svg:last-child{font-size: 15px;color:var(--sd-subtle)}.sd-compose-card{padding:0;overflow:hidden}.sd-compose-head{display:flex;align-items:center;gap:12px;padding:20px 22px;border-bottom:1px solid var(--sd-line);background:linear-gradient(135deg,color-mix(in srgb,var(--sd-primary-soft) 50%,var(--sd-panel)),var(--sd-panel))}.sd-compose-head>span{display:grid;place-items:center;width:41px;height:41px;border-radius:14px;background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-compose-head>span svg{font-size:19px}.sd-compose-head h2{margin:0;font-size: 17px}.sd-compose-head p{margin:5px 0 0;color:var(--sd-muted);font-size: 12px}.sd-compose-card>.sd-form{padding:21px 22px 22px}.sd-file-drop-compact{min-height:90px;grid-template-columns:auto minmax(0,1fr);place-items:start;align-items:center;text-align:left;padding:14px 16px}.sd-file-drop-compact .sd-upload-icon{grid-row:1/3;width:39px;height:39px}.sd-file-drop-compact strong{align-self:end}.sd-file-drop-compact>span:not(.sd-upload-icon){align-self:start}.sd-file-drop-compact .sd-file-list{grid-column:1/-1}.sd-compose-footer{display:flex;align-items:center;justify-content:space-between;gap:16px}.sd-compose-footer>span{display:flex;align-items:center;gap:7px;color:var(--sd-muted);font-size: 12px}.sd-compose-footer>span svg{font-size: 17px;color:var(--sd-success)}.sd-sidebar-stack{display:grid;align-content:start;gap:15px}not(:first-child){position:static}.sd-detail-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:13px;background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-detail-icon svg{font-size:18px}.sd-ticket-details-card .sd-details>div{padding:12px 0}.sd-help-card{display:flex;gap:12px;padding:18px;background:linear-gradient(135deg,var(--sd-primary-soft),var(--sd-panel))}.sd-help-card>span{display:grid;place-items:center;width:39px;height:39px;flex:0 0 39px;border-radius:13px;background:var(--sd-panel);color:var(--sd-primary)}.sd-help-card>span svg{font-size:18px}.sd-help-card h3{margin:1px 0 0;font-size: 14px}.sd-help-card p{margin:5px 0 0;color:var(--sd-muted);font-size: 12px;line-height:1.65}
/* Admin composer and controls */
.sd-admin-compose-card>.sd-form{padding-bottom:16px}.sd-admin-reply-textarea{min-height:220px}.sd-compose-commandbar{display:flex;align-items:flex-end;justify-content:space-between;gap:14px;padding:12px;border:1px solid var(--sd-line);border-radius:16px;background:var(--sd-panel-soft)}.sd-compose-command-group{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.sd-compose-command-right{margin-left:auto}.sd-tool-button,.sd-tool-toggle>span{display:inline-flex;align-items:center;gap:7px;min-height:38px;padding:0 11px;border:1px solid var(--sd-line);border-radius:11px;background:var(--sd-panel);color:var(--sd-muted);font:inherit;font-size: 12px;font-weight:850;cursor:pointer;transition:.18s}.sd-tool-button svg,.sd-tool-toggle svg{font-size:15px}.sd-tool-button:hover,.sd-tool-toggle>span:hover{border-color:var(--sd-primary);color:var(--sd-primary);background:var(--sd-primary-soft)}.sd-tool-toggle input{position:absolute;opacity:0}.sd-tool-toggle input:checked+span{border-color:var(--sd-warning);background:color-mix(in srgb,var(--sd-warning) 10%,var(--sd-panel));color:var(--sd-warning)}.sd-status-after{display:grid;gap:5px}.sd-status-after>span{color:var(--sd-muted);font-size: 10.5px;font-weight:850;text-transform:uppercase;letter-spacing:.07em}.sd-status-after .sd-select{height:38px;min-width:160px;font-size: 13px}.sd-file-list-inline{margin:0}.sd-ai-status{min-height:15px;color:var(--sd-muted);font-size: 12px}.sd-compose-secondary-actions{padding:0 22px 22px}.sd-compose-secondary-actions form{margin:0}.sd-courtesy-button{display:grid;width:100%;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;padding:14px;border:1px solid color-mix(in srgb,var(--sd-purple) 24%,var(--sd-line));border-radius:16px;background:linear-gradient(135deg,color-mix(in srgb,#f4f3ff 75%,var(--sd-panel)),var(--sd-panel));color:var(--sd-text);font:inherit;text-align:left;cursor:pointer;transition:.2s}.sd-courtesy-button:hover{transform:translateY(-2px);box-shadow:var(--sd-shadow-sm);border-color:var(--sd-purple)}.sd-courtesy-button>span{display:grid;place-items:center;width:42px;height:42px;border-radius:14px;background:#f4f3ff;color:#6938ef}.sd-courtesy-button>span svg{font-size:19px}.sd-courtesy-button strong{display:block;font-size: 13px}.sd-courtesy-button small{display:block;margin-top:4px;color:var(--sd-muted);font-size: 10.5px;line-height:1.55}.sd-courtesy-button>svg{font-size:16px;color:var(--sd-purple)}html[data-support-theme="dark"] .sd-courtesy-button,html[data-support-theme="dark"] .sd-courtesy-button>span{background:#201a3a;color:#c4b5fd}.sd-control-grid{display:grid;gap:15px}.sd-control-grid .sd-form{gap:9px;padding:13px;border:1px solid var(--sd-line);border-radius:14px;background:var(--sd-panel-soft)}.sd-control-grid .sd-button{width:100%}.sd-account-card .sd-stack-actions{display:grid;gap:9px}.sd-account-card form{margin:0}.sd-account-action{display:grid;width:100%;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;padding:12px;border:1px solid var(--sd-line);border-radius:14px;background:var(--sd-panel-soft);color:var(--sd-text);font:inherit;text-decoration:none;text-align:left;cursor:pointer;transition:.18s}.sd-account-action:hover{border-color:var(--sd-primary);background:var(--sd-primary-soft);transform:translateY(-1px)}.sd-account-action>svg:first-child{font-size:17px;color:var(--sd-primary)}.sd-account-action>svg:last-child{font-size: 17px;color:var(--sd-subtle)}.sd-account-action strong{display:block;font-size: 12px}.sd-account-action small{display:block;margin-top:3px;color:var(--sd-muted);font-size: 10.5px}.sd-account-action-button{appearance:none}
/* Admin dashboard refinement */
.sd-admin-summary{gap:20px}.sd-attention-card{position:relative;overflow:hidden;padding:20px;border-radius:18px}.sd-attention-card:after{content:"";position:absolute;width:86px;height:86px;right:-30px;top:-30px;border-radius:50%;background:currentColor;opacity:.05}.sd-attention-card strong{font-size:30px}.sd-attention-card span{font-size: 12px}.sd-attention-card small{max-width:250px;font-size: 10.5px}.sd-tags-panel{padding:23px}.sd-search-card{padding:13px;border-radius:17px}.sd-status-tabs{gap:7px}.sd-status-tab{min-height:42px;padding:0 14px;border-radius:12px;background:color-mix(in srgb,var(--sd-panel) 75%,transparent)}.sd-status-tab.active{box-shadow:0 8px 18px -12px rgba(37,99,235,.45)}.sd-table-card{border-radius:20px}.sd-bulkbar{padding:16px 18px;background:linear-gradient(135deg,color-mix(in srgb,var(--sd-primary-soft) 35%,var(--sd-panel)),var(--sd-panel))}.sd-table th{background:color-mix(in srgb,var(--sd-panel-soft) 88%,var(--sd-panel));font-size: 10.5px}.sd-table td{padding:15px 13px}.sd-table tbody tr:hover{background:color-mix(in srgb,var(--sd-primary-soft) 55%,transparent)}.sd-badge{font-size: 10.5px;padding:5px 8px}.sd-popover{border-radius:15px;box-shadow:0 22px 55px rgba(16,24,40,.16)}
/* SweetAlert */
.sd-swal-popup{border:1px solid var(--sd-line)!important;border-radius:24px!important;background:var(--sd-panel)!important;color:var(--sd-text)!important;font-family:Manrope,Inter,sans-serif!important;box-shadow:0 30px 90px rgba(16,24,40,.22)!important}.sd-swal-popup .swal2-title{color:var(--sd-text)!important;font-size:21px!important;letter-spacing:-.035em!important}.sd-swal-popup .swal2-html-container{color:var(--sd-muted)!important;font-size: 15px!important;line-height:1.7!important}.sd-swal-confirm,.sd-swal-cancel{min-height:43px;padding:0 17px;border:1px solid transparent;border-radius:12px;font-family:inherit;font-size: 14px;font-weight:850;cursor:pointer}.sd-swal-confirm{background:linear-gradient(135deg,var(--sd-primary),#3b82f6);color:#fff;box-shadow:0 12px 24px -12px rgba(37,99,235,.6)}.sd-swal-cancel{border-color:var(--sd-line);background:var(--sd-panel-soft);color:var(--sd-text)}.sd-swal-message-preview{max-height:220px;margin-top:13px;padding:14px;border:1px solid var(--sd-line);border-radius:14px;background:var(--sd-panel-soft);color:var(--sd-text);font-size: 13px;line-height:1.7;text-align:left;overflow:auto}.sd-swal-lead{margin:0}.sd-swal-error-list{margin:0;padding-left:18px;text-align:left}.sd-swal-error-list li+li{margin-top:6px}.sd-swal-toast{border:1px solid var(--sd-line)!important;border-radius:14px!important;background:var(--sd-panel)!important;color:var(--sd-text)!important;font-family:Manrope,Inter,sans-serif!important;box-shadow:var(--sd-shadow)!important}.sd-fallback-modal{position:fixed;inset:0;z-index:99999;display:grid;place-items:center;padding:20px;background:rgba(4,12,24,.62);backdrop-filter:blur(7px)}.sd-fallback-dialog{width:min(460px,100%);padding:27px;border:1px solid var(--sd-line);border-radius:24px;background:var(--sd-panel);box-shadow:0 30px 90px rgba(0,0,0,.32);text-align:center}.sd-fallback-icon{display:grid;place-items:center;width:52px;height:52px;margin:auto;border-radius:18px;background:var(--sd-primary-soft);color:var(--sd-primary);font-size:21px;font-weight:900}.sd-fallback-icon.warning{background:#fff7ed;color:#c2410c}.sd-fallback-icon.success{background:#ecfdf3;color:#047857}.sd-fallback-dialog h3{margin:18px 0 0;font-size:20px}.sd-fallback-dialog p,.sd-fallback-content{color:var(--sd-muted);font-size: 14px;line-height:1.7}.sd-fallback-actions{display:flex;justify-content:center;gap:9px;margin-top:20px}
@media(max-width:1250px){.sd-create-experience{grid-template-columns:.9fr 1.1fr;gap:40px}.sd-create-benefits{grid-template-columns:1fr}.sd-create-benefits article{display:grid;grid-template-columns:auto 1fr;column-gap:11px}.sd-create-benefits article>span{grid-row:1/3}.sd-create-benefits strong{margin-top:2px}.sd-create-benefits small{margin-top:3px}.sd-thread-layout-polished{grid-template-columns:minmax(0,1fr) 300px}.sd-nav-links>a{padding:10px 9px}.sd-nav{gap:8px}}
@media(max-width:1050px){.sd-create-experience{grid-template-columns:1fr;min-height:0}.sd-create-intro{max-width:none}.sd-create-intro h1{max-width:780px}.sd-create-benefits{grid-template-columns:repeat(3,1fr)}.sd-create-benefits article{display:block}.sd-create-benefits article>span{grid-row:auto}.sd-thread-layout-polished{grid-template-columns:1fr}.sd-sidebar-card{position:static}.sd-sidebar-stack{grid-template-columns:repeat(2,minmax(0,1fr))}.sd-sidebar-stack>*:first-child{grid-column:1/-1}.sd-nav-links>a span{display:none}.sd-nav-links>a{width:40px;justify-content:center}.sd-nav-links>a svg{font-size:17px}}
@media(max-width:800px){:root{--sd-topbar:68px}.sd-topbar-inner,.sd-main,.sd-footer{width:calc(100% - 28px)}.sd-topbar-inner{min-height:var(--sd-topbar);height:auto;padding:10px 0}.sd-nav-divider,.sd-dashboard-link{display:none}.sd-mobile-menu{display:grid;place-items:center}.sd-mobile-menu svg{font-size:19px}.sd-nav{display:none;position:absolute;top:calc(100% + 7px);left:14px;right:14px;z-index:500;padding:12px;border:1px solid var(--sd-line);border-radius:18px;background:var(--sd-panel);box-shadow:var(--sd-shadow);flex-direction:column;align-items:stretch}.sd-nav.open{display:flex}.sd-nav-links,.sd-nav-utilities{display:grid;grid-template-columns:1fr 1fr;gap:7px}.sd-nav-links>a{width:auto;min-height:42px;justify-content:flex-start;padding:0 12px}.sd-nav-links>a span{display:inline}.sd-nav-utilities{padding-top:10px;border-top:1px solid var(--sd-line)}.sd-nav-form{grid-column:1/-1}.sd-nav-action{width:100%;justify-content:center}.sd-language-control,.sd-theme-toggle{width:100%;justify-content:center}.sd-main{padding:28px 0 48px}.sd-create-experience{padding-top:6px}.sd-create-intro h1{font-size:clamp(40px,11vw,59px)}.sd-create-intro>p{font-size: 17px}.sd-create-benefits{grid-template-columns:1fr}.sd-create-benefits article{display:grid;grid-template-columns:auto 1fr;column-gap:11px}.sd-create-benefits article>span{grid-row:1/3}.sd-create-benefits strong{margin-top:2px}.sd-after-submit-grid{grid-template-columns:1fr}.sd-page-hero,.sd-ticket-hero{align-items:flex-start;flex-direction:column}.sd-page-hero{padding:25px}.sd-ticket-hero p{margin-left:0}.sd-ticket-browser-head{align-items:flex-start;flex-direction:column}.sd-user-ticket-filters{width:100%;display:grid;grid-template-columns:minmax(0,1fr) 150px auto auto}.sd-search-input{width:auto}.sd-ticket-card-polished{grid-template-columns:auto minmax(0,1fr)}.sd-ticket-card-polished .sd-ticket-arrow{display:none}.sd-thread-layout-polished{gap:17px}.sd-sidebar-stack{grid-template-columns:1fr}.sd-sidebar-stack>*:first-child{grid-column:auto}.sd-compose-commandbar{align-items:stretch;flex-direction:column}.sd-compose-command-right{width:100%;margin:0;justify-content:space-between}.sd-compose-footer{align-items:flex-start;flex-direction:column}.sd-admin-summary{grid-template-columns:1fr}.sd-table-wrap{border-top:1px solid var(--sd-line)}}
@media(max-width:560px){.sd-topbar-inner,.sd-main,.sd-footer{width:calc(100% - 20px)}.sd-brand-copy strong{max-width:130px}.sd-brand-copy small{display:none}.sd-create-experience{gap:28px}.sd-create-intro h1{font-size:39px}.sd-response-note{padding:15px}.sd-premium-form-head{padding:21px 18px}.sd-premium-form-head h2{font-size:23px}.sd-secure-pill{display:none}.sd-create-form{padding:20px 18px 22px}.sd-form-row{grid-template-columns:1fr}.sd-guidance-card,.sd-next-card{padding:21px}.sd-guidance-list{grid-template-columns:1fr}.sd-page-hero{padding:22px 19px}.sd-page-hero h1{font-size:31px}.sd-button-hero{width:100%}.sd-ticket-browser-head{padding:18px}.sd-user-ticket-filters{grid-template-columns:1fr 1fr}.sd-user-ticket-filters .sd-search-input{grid-column:1/-1}.sd-user-ticket-filters .sd-button{width:100%}.sd-ticket-card-polished{grid-template-columns:1fr;padding:17px 18px}.sd-ticket-icon{display:none}.sd-ticket-title-row{gap:10px}.sd-ticket-title-icon{width:42px;height:42px;flex-basis:42px}.sd-ticket-hero h1{font-size:27px}.sd-ticket-hero-actions{width:100%}.sd-ticket-hero-actions .sd-button{flex:1}.sd-message-polished{grid-template-columns:1fr}.sd-message-avatar{display:none}.sd-message-panel{border-radius:17px;padding:16px}.sd-message-header{align-items:flex-start;flex-direction:column}.sd-compose-head,.sd-compose-card>.sd-form,.sd-compose-secondary-actions{padding-left:17px;padding-right:17px}.sd-compose-command-group,.sd-compose-command-right{display:grid;grid-template-columns:1fr 1fr;width:100%}.sd-tool-button,.sd-tool-toggle>span{justify-content:center}.sd-status-after{grid-column:1/-1}.sd-status-after .sd-select{width:100%}.sd-compose-command-right .sd-button{grid-column:1/-1}.sd-courtesy-button{padding:12px}.sd-courtesy-button small{display:none}.sd-sidebar-card{padding:17px}.sd-attention-grid{grid-template-columns:1fr}.sd-bulk-controls{display:grid;grid-template-columns:1fr 1fr;width:100%}.sd-bulk-controls [data-selected-count]{grid-column:1/-1}.sd-bulk-controls .sd-select,.sd-bulk-controls .sd-input,.sd-bulk-controls .sd-button{width:100%;min-width:0}.sd-footer{align-items:flex-start;flex-direction:column;gap:8px}}


/* ==========================================================
   v1.8 compact create experience, readable queue and popovers
   ========================================================== */
.sd-login-link{color:var(--sd-primary)}
.sd-create-experience-compact{min-height:0;align-items:start;gap:clamp(34px,4.5vw,72px);padding:14px 0 22px}
.sd-create-experience-compact .sd-create-intro{padding-top:20px}
.sd-create-experience-compact .sd-create-intro h1{margin-top:17px;font-size:clamp(43px,4.6vw,66px);line-height:1.015}
.sd-create-experience-compact .sd-create-intro>p{margin-top:18px;font-size: 17px;line-height:1.72}
.sd-create-experience-compact .sd-response-note{margin-top:23px;padding:15px 16px;border-radius:17px}
.sd-create-benefits-compact{margin-top:16px;gap:9px}
.sd-create-benefits-compact article{padding:13px;border-radius:15px}
.sd-create-benefits-compact article>span{width:37px;height:37px;border-radius:12px}
.sd-create-benefits-compact strong{font-size: 13px}
.sd-create-benefits-compact small{font-size: 11.5px;line-height:1.45}
.sd-create-experience-compact .sd-premium-form-card{border-radius:25px}
.sd-create-experience-compact .sd-premium-form-head{padding:21px 23px}
.sd-create-experience-compact .sd-premium-form-head h2{font-size:24px}
.sd-create-experience-compact .sd-create-form{gap:13px;padding:21px 23px 23px}
.sd-create-experience-compact .sd-textarea{min-height:132px}
.sd-file-drop-compact-create{min-height:96px;grid-template-columns:auto minmax(0,1fr);place-items:start;align-items:center;padding:13px 15px;text-align:left}
.sd-file-drop-compact-create .sd-upload-icon{grid-row:1/3;width:40px;height:40px}
.sd-file-drop-compact-create strong{align-self:end}
.sd-file-drop-compact-create>span:not(.sd-upload-icon){align-self:start}
.sd-file-drop-compact-create .sd-file-list{grid-column:1/-1}
.sd-create-aftercare{display:grid;grid-template-columns:minmax(260px,.85fr) minmax(420px,1.35fr) minmax(300px,.8fr);align-items:center;gap:18px;margin-top:7px;padding:17px 19px;border-radius:19px;background:linear-gradient(135deg,color-mix(in srgb,var(--sd-primary-soft) 42%,var(--sd-panel)),var(--sd-panel))}
.sd-aftercare-heading,.sd-aftercare-next{display:flex;align-items:center;gap:11px}
.sd-aftercare-heading>span{display:grid;place-items:center;width:38px;height:38px;flex:0 0 38px;border-radius:13px;background:var(--sd-primary-soft);color:var(--sd-primary)}
.sd-aftercare-heading strong,.sd-aftercare-next strong{display:block;font-size: 13px}
.sd-aftercare-heading small,.sd-aftercare-next small{display:block;margin-top:3px;color:var(--sd-muted);font-size: 11.5px;line-height:1.5}
.sd-aftercare-items{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:7px}
.sd-aftercare-items span{display:flex;align-items:center;gap:7px;min-height:38px;padding:0 9px;border:1px solid var(--sd-line);border-radius:11px;background:var(--sd-panel);font-size: 11.5px;font-weight:850;white-space:nowrap}
.sd-aftercare-items svg,.sd-aftercare-next>svg{font-size:15px;color:var(--sd-primary)}
.sd-aftercare-next{padding-left:17px;border-left:1px solid var(--sd-line)}

.sd-search-form-v17{grid-template-columns:minmax(310px,1fr) 155px 115px auto auto}
.sd-search-form-v17 .sd-search-input{width:auto}
.sd-table-v17{min-width:1320px}
.sd-table-v17 th{font-size:9.5px}
.sd-table-v17 td{padding:16px 14px;font-size: 15px}
.sd-col-identity{min-width:250px}.sd-col-subject{min-width:310px}
.sd-identity-cell{min-width:250px}.sd-identity-name{display:block;color:var(--sd-text);font-size: 15.5px;font-weight:900;line-height:1.35;text-decoration:none}.sd-identity-name:hover{color:var(--sd-primary)}
.sd-identity-email{display:block;margin-top:4px;color:var(--sd-muted);font-size: 14px;font-weight:700;overflow-wrap:anywhere}
.sd-ticket-number{display:inline-flex;align-items:center;gap:5px;margin-top:7px;color:var(--sd-primary);font-size:9.5px;font-weight:900;letter-spacing:.025em}.sd-ticket-number svg{width:13px;height:13px}.sd-ticket-number b{color:var(--sd-warning)}
.sd-subject-cell{min-width:310px}.sd-subject-cell>a{display:block;color:var(--sd-text);font-size: 17px;font-weight:850;line-height:1.42;text-decoration:none;white-space:normal;overflow-wrap:anywhere}.sd-subject-cell>a:hover{color:var(--sd-primary)}.sd-subject-cell>span{display:block;margin-top:7px;color:var(--sd-muted);font-size:9.5px;font-weight:750}
.sd-worth-value{display:block;color:var(--sd-text);font-size: 15.5px;font-weight:950}.sd-plan-name,.sd-activity-secondary,.sd-replier-name,.sd-created-time{display:block;margin-top:5px;color:var(--sd-muted);font-size: 13px;font-weight:700;white-space:nowrap}
.sd-category-value,.sd-activity-primary,.sd-created-date{display:block;color:var(--sd-text);font-size:11.5px;font-weight:850;white-space:nowrap}
.sd-status-badge{padding:7px 10px;font-size: 13px}
.sd-replier-badge{display:inline-flex;align-items:center;min-height:26px;padding:0 9px;border:1px solid var(--sd-line-strong);border-radius:999px;background:var(--sd-panel);font-size: 13px;font-weight:900;white-space:nowrap}.sd-replier-badge.user{border-color:#93c5fd;color:#1d4ed8;background:#eff6ff}.sd-replier-badge.admin{border-color:#86efac;color:#15803d;background:#f0fdf4}.sd-replier-badge.ai{border-color:#c4b5fd;color:#6d28d9;background:#f5f3ff}.sd-replier-badge.none{color:var(--sd-muted)}
html[data-support-theme="dark"] .sd-replier-badge.user{background:#102a4d;color:#bfdbfe}html[data-support-theme="dark"] .sd-replier-badge.admin{background:#102f24;color:#bbf7d0}html[data-support-theme="dark"] .sd-replier-badge.ai{background:#261b45;color:#ddd6fe}
.sd-table-v17 tbody tr{height:88px}
.sd-popover-portal{z-index:5000!important;width:min(260px,calc(100vw - 20px))!important;box-shadow:0 24px 65px rgba(16,24,40,.22)!important}
.sd-popover-portal .sd-popover-title{font-size: 13px}.sd-popover-portal .sd-popover-link,.sd-popover-portal .sd-popover-button{font-size: 14px}
.sd-ticket-card-polished h3{font-size:16px;line-height:1.42;white-space:normal}.sd-ticket-card-polished p{font-size:11.5px}.sd-ticket-card-polished .sd-ticket-meta{font-size: 14px}.sd-ticket-card-polished .sd-badge{font-size:9.5px}
.sd-message-body{font-size: 17px;line-height:1.82}.sd-message-who strong{font-size:12.5px}.sd-message-time{font-size: 13px}
.sd-details dt{font-size: 13px}.sd-details dd{font-size: 15px}

@media(max-width:1100px){.sd-create-aftercare{grid-template-columns:1fr 1fr}.sd-aftercare-items{grid-column:1/-1;order:3}.sd-aftercare-next{border-left:0;padding-left:0}.sd-search-form-v17{grid-template-columns:minmax(260px,1fr) 145px 110px auto}.sd-search-form-v17 .sd-icon-button{grid-column:auto}}
@media(max-width:800px){.sd-login-link{display:inline-flex!important;padding-left:0;border-left:0}.sd-create-experience-compact .sd-create-intro{padding-top:0}.sd-create-aftercare{grid-template-columns:1fr}.sd-aftercare-items{grid-column:auto;grid-template-columns:1fr 1fr}.sd-aftercare-next{padding-top:14px;border-top:1px solid var(--sd-line)}.sd-search-form-v17{grid-template-columns:1fr 1fr}.sd-search-form-v17 .sd-search-input{grid-column:1/-1}.sd-search-form-v17 .sd-button{width:100%}.sd-table-v17{min-width:1180px}}
@media(max-width:560px){.sd-create-experience-compact{gap:24px}.sd-create-experience-compact .sd-create-intro h1{font-size:38px}.sd-create-benefits-compact{grid-template-columns:1fr}.sd-create-aftercare{padding:15px}.sd-aftercare-items{grid-template-columns:1fr}.sd-search-form-v17{grid-template-columns:1fr}.sd-search-form-v17 .sd-search-input{grid-column:auto}.sd-table-v17 td{padding:14px 12px}.sd-message-body{font-size:13.5px}}

/* ============================================================
   v1.8 language, attention and reply-governance refinements
   ============================================================ */
.sd-language-menu{position:relative;margin-left:7px}.sd-language-trigger{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:38px;min-width:76px;padding:0 11px;border:1px solid var(--sd-line);border-radius:11px;background:var(--sd-panel-soft);color:var(--sd-text);font:inherit;font-size: 14px;font-weight:850;cursor:pointer;transition:.18s}.sd-language-trigger:hover,.sd-language-trigger[aria-expanded="true"]{border-color:color-mix(in srgb,var(--sd-primary) 38%,var(--sd-line));background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-language-trigger svg{width:16px;height:16px}.sd-language-chevron{width:13px!important;height:13px!important;color:var(--sd-muted)}.sd-language-popover{width:270px;padding:10px}.sd-language-popover .sd-popover-title{display:grid;gap:2px;padding:8px 9px 10px}.sd-language-popover .sd-popover-title span{font-size: 15.5px;font-weight:900;color:var(--sd-text)}.sd-language-popover .sd-popover-title small{font-size: 13px;color:var(--sd-muted);font-weight:650}.sd-language-list{display:grid;gap:4px}.sd-language-option{display:grid;grid-template-columns:42px minmax(0,1fr) 18px;align-items:center;gap:9px;width:100%;padding:10px;border:0;border-radius:11px;background:transparent;color:var(--sd-text);font:inherit;font-size: 15px;font-weight:750;text-align:left;cursor:pointer;transition:.16s}.sd-language-option:hover{background:var(--sd-panel-soft)}.sd-language-option.active{background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-language-option>i{width:16px;height:16px;opacity:0}.sd-language-option.active>i{opacity:1}.sd-language-code{display:inline-flex;align-items:center;justify-content:center;min-height:28px;border:1px solid var(--sd-line);border-radius:8px;background:var(--sd-panel);font-size: 12px;font-weight:900;letter-spacing:.08em}.sd-language-option.active .sd-language-code{border-color:color-mix(in srgb,var(--sd-primary) 32%,var(--sd-line));background:color-mix(in srgb,var(--sd-primary-soft) 70%,var(--sd-panel))}

.sd-attention-grid{gap:14px}.sd-attention-card{display:grid;grid-template-columns:auto minmax(0,1fr);grid-template-areas:"icon count" "icon label" "hint hint";column-gap:13px;align-content:start;min-height:152px;padding:20px 20px 18px;border:1px solid color-mix(in srgb,currentColor 16%,var(--sd-line));background:linear-gradient(145deg,color-mix(in srgb,currentColor 7%,var(--sd-panel)),var(--sd-panel));color:var(--sd-text);box-shadow:0 13px 35px -26px currentColor}.sd-attention-card:before{content:"";grid-area:icon;align-self:center;width:38px;height:38px;border-radius:13px;background:currentColor;opacity:.12}.sd-attention-card strong{grid-area:count;align-self:end;font-size:34px!important;line-height:1;font-weight:900;letter-spacing:-.05em;color:var(--sd-text)}.sd-attention-card span{grid-area:label;align-self:start;margin-top:4px;font-size: 15.5px!important;line-height:1.3;font-weight:900;letter-spacing:-.01em;color:var(--sd-text)}.sd-attention-card small{grid-area:hint;max-width:none!important;margin-top:15px;padding-top:13px;border-top:1px solid color-mix(in srgb,currentColor 13%,var(--sd-line));font-size: 14px!important;line-height:1.55;font-weight:650;color:var(--sd-muted)}.sd-attention-card.danger{color:#dc2626}.sd-attention-card.warning{color:#d97706}.sd-attention-card.primary{color:#2563eb}.sd-attention-card.success{color:#059669}.sd-attention-card:hover{transform:translateY(-2px);box-shadow:0 20px 44px -28px currentColor}.sd-attention-card:after{width:110px;height:110px;right:-42px;top:-42px;opacity:.045}

.sd-management-section{overflow:visible}.sd-card-title-responsive{align-items:flex-start;gap:18px}.sd-inline-create-panel{margin:18px 0 24px;padding:20px;border:1px solid color-mix(in srgb,var(--sd-primary) 22%,var(--sd-line));border-radius:18px;background:linear-gradient(145deg,color-mix(in srgb,var(--sd-primary-soft) 54%,var(--sd-panel)),var(--sd-panel));box-shadow:inset 0 1px 0 rgba(255,255,255,.45)}.sd-inline-create-panel[hidden]{display:none!important}.sd-management-form{gap:15px}.sd-managed-list,.sd-policy-grid{display:grid;gap:16px;margin-top:20px}.sd-managed-card,.sd-policy-card{position:relative;padding:20px;border:1px solid var(--sd-line);border-radius:18px;background:var(--sd-panel-soft);box-shadow:0 14px 38px -31px rgba(15,23,42,.5)}.sd-managed-card>form:last-child,.sd-policy-card>form:last-child{position:absolute;right:20px;bottom:20px}.sd-managed-card .sd-actions,.sd-policy-card .sd-actions{padding-right:110px}.sd-managed-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;margin-bottom:15px}.sd-managed-head>div{display:grid;gap:6px}.sd-managed-head strong{font-size:15px;line-height:1.35;color:var(--sd-text)}.sd-managed-type,.sd-policy-type{display:inline-flex;width:max-content;align-items:center;gap:6px;padding:5px 8px;border-radius:999px;background:var(--sd-primary-soft);color:var(--sd-primary);font-size: 12px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.sd-managed-type svg,.sd-policy-type svg{width:13px;height:13px}.sd-policy-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.sd-policy-card.avoid{border-top:3px solid #dc2626}.sd-policy-card.disclose{border-top:3px solid #059669}.sd-policy-card.avoid .sd-policy-type{background:rgba(220,38,38,.09);color:#dc2626}.sd-policy-card.disclose .sd-policy-type{background:rgba(5,150,105,.10);color:#059669}.sd-empty-compact{padding:34px 20px}.sd-empty-compact>span{display:grid;place-items:center;width:48px;height:48px;margin:0 auto 12px;border-radius:16px;background:var(--sd-primary-soft);color:var(--sd-primary)}.sd-empty-compact>span svg{width:22px;height:22px}.sd-empty-compact h3{font-size:16px}.sd-empty-compact p{margin-top:5px;font-size: 15px}.sd-button.danger{background:#dc2626;color:#fff;border-color:#dc2626}.sd-button.danger:hover{background:#b91c1c;border-color:#b91c1c}.sd-category-cloud{margin-top:16px}

@media(max-width:900px){.sd-policy-grid{grid-template-columns:1fr}.sd-card-title-responsive{flex-direction:column}.sd-card-title-responsive>.sd-button,.sd-card-title-responsive>form{width:100%}.sd-card-title-responsive>form .sd-button{width:100%}}
@media(max-width:800px){.sd-language-menu{margin-left:0}.sd-language-trigger{width:100%;height:42px}.sd-language-popover{width:min(320px,calc(100vw - 28px))}.sd-attention-card{min-height:138px}.sd-management-form .sd-form-row{grid-template-columns:1fr}}
@media(max-width:560px){.sd-attention-card{grid-template-columns:34px minmax(0,1fr);min-height:132px;padding:17px}.sd-attention-card:before{width:34px;height:34px}.sd-attention-card strong{font-size:29px!important}.sd-attention-card span{font-size: 15px!important}.sd-attention-card small{font-size: 13px!important}.sd-managed-card,.sd-policy-card,.sd-inline-create-panel{padding:16px}.sd-managed-card>form:last-child,.sd-policy-card>form:last-child{position:static;margin-top:12px}.sd-managed-card>form:last-child .sd-button,.sd-policy-card>form:last-child .sd-button{width:100%}.sd-managed-card .sd-actions,.sd-policy-card .sd-actions{padding-right:0}.sd-managed-head{flex-direction:column}.sd-managed-head .sd-checkbox-row{align-self:flex-start}}
.sd-attention-card:before{display:none}.sd-attention-icon{grid-area:icon;display:grid!important;place-items:center;align-self:center;width:40px;height:40px;border-radius:13px;background:color-mix(in srgb,currentColor 12%,var(--sd-panel));color:currentColor}.sd-attention-icon svg{width:20px;height:20px}.sd-attention-label{grid-area:label!important;align-self:start;margin-top:4px;font-size: 15.5px!important;line-height:1.3;font-weight:900;letter-spacing:-.01em;color:var(--sd-text)!important}
@media(max-width:560px){.sd-attention-icon{width:34px;height:34px}.sd-attention-icon svg{width:18px;height:18px}}
.sd-attention-card .sd-attention-icon{grid-area:icon!important;margin:0!important;font-size:inherit!important}.sd-attention-card .sd-attention-icon svg{width:20px;height:20px}.sd-attention-card .sd-attention-label{grid-area:label!important}
.sd-source-badge.matched_reply{background:#ecfeff;color:#0e7490;border-color:#a5f3fc}
.sd-policy-grid > .sd-empty-compact {
    grid-column: 1 / -1;
    width: 100%;
}
/* =========================================================
   USER PORTAL READABILITY OVERRIDES
   ========================================================= */

/* Page headings and descriptions */
.sd-page-hero h1,
.sd-ticket-hero h1 {
    font-size: clamp(30px, 4vw, 42px);
    line-height: 1.15;
}

.sd-page-hero p,
.sd-ticket-hero p {
    font-size: 15px;
    line-height: 1.7;
}

/* User ticket cards */
.sd-ticket-card-polished {
    padding: 22px 24px;
}

.sd-ticket-card-polished h3 {
    font-size: 18px;
    line-height: 1.45;
    font-weight: 850;
}

.sd-ticket-card-polished p {
    margin-top: 9px;
    font-size: 14px;
    line-height: 1.6;
}

.sd-ticket-card-polished .sd-ticket-meta {
    gap: 10px;
    margin-bottom: 10px;
    font-size: 12px;
    line-height: 1.5;
}

.sd-ticket-card-polished .sd-ticket-number {
    font-size: 12px;
}

.sd-ticket-card-polished .sd-badge {
    padding: 6px 10px;
    font-size: 11px;
}

/* Conversation messages */
.sd-message-polished .sd-message-panel {
    padding: 22px;
}

.sd-message-polished .sd-message-who strong {
    font-size: 15px;
    line-height: 1.4;
}

.sd-message-polished .sd-message-time {
    font-size: 12px;
    line-height: 1.5;
}

.sd-message-polished .sd-message-body {
    margin-top: 14px;
    font-size: 16px;
    line-height: 1.85;
    font-weight: 500;
}

.sd-message-polished .sd-badge {
    font-size: 11px;
}

/* Ticket details sidebar */
.sd-thread-layout .sd-details dt {
    font-size: 11px;
    line-height: 1.4;
}

.sd-thread-layout .sd-details dd {
    margin-top: 6px;
    font-size: 14px;
    line-height: 1.55;
}

/* Reply form */
.sd-thread-layout .sd-label {
    font-size: 14px;
}

.sd-thread-layout .sd-textarea,
.sd-thread-layout .sd-input,
.sd-thread-layout .sd-select {
    font-size: 15px;
    line-height: 1.6;
}

/* Mobile readability */
@media (max-width: 560px) {
    .sd-ticket-card-polished {
        padding: 19px;
    }

    .sd-ticket-card-polished h3 {
        font-size: 17px;
    }

    .sd-ticket-card-polished p {
        font-size: 13.5px;
    }

    .sd-message-polished .sd-message-panel {
        padding: 18px;
    }

    .sd-message-polished .sd-message-body {
        font-size: 15px;
        line-height: 1.8;
    }
}
/* =========================================================
   BADGE READABILITY
   ========================================================= */

.sd-badge,
.sd-source-badge {
    display: inline-flex;
    min-height: 26px;
    align-items: center;
    justify-content: center;
    border: 1px solid transparent;
    border-radius: 999px;
    padding: 5px 10px;
    font-size: 12px;
    font-weight: 800;
    line-height: 1;
    letter-spacing: 0.01em;
    white-space: nowrap;
}

.sd-details .sd-badge {
    min-height: 28px;
    padding: 6px 11px;
    font-size: 12px;
}

.sd-badge.responded {
    border-color: #c4b5fd;
    background: #ede9fe;
    color: #5b21b6;
}

.sd-badge.open {
    border-color: #93c5fd;
    background: #dbeafe;
    color: #1d4ed8;
}

.sd-badge.pending {
    border-color: #fcd34d;
    background: #fef3c7;
    color: #92400e;
}

.sd-badge.in_progress {
    border-color: #67e8f9;
    background: #cffafe;
    color: #155e75;
}

.sd-badge.resolved {
    border-color: #86efac;
    background: #dcfce7;
    color: #166534;
}

.sd-badge.closed {
    border-color: #cbd5e1;
    background: #f1f5f9;
    color: #334155;
}

.sd-badge-ai {
    border-color: #c4b5fd;
    background: #ede9fe;
    color: #5b21b6;
}

.sd-badge-admin,
.sd-badge-agent {
    border-color: #93c5fd;
    background: #dbeafe;
    color: #1d4ed8;
}

.sd-badge-customer {
    border-color: #fdba74;
    background: #ffedd5;
    color: #9a3412;
}

.sd-source-badge {
    border-color: #cbd5e1;
    background: #f8fafc;
    color: #475569;
}

.dark .sd-badge.responded,
.dark .sd-badge-ai {
    border-color: rgba(167, 139, 250, 0.5);
    background: rgba(124, 58, 237, 0.2);
    color: #ddd6fe;
}

.dark .sd-badge.open,
.dark .sd-badge-admin,
.dark .sd-badge-agent {
    border-color: rgba(96, 165, 250, 0.5);
    background: rgba(37, 99, 235, 0.2);
    color: #bfdbfe;
}

.dark .sd-badge.pending {
    border-color: rgba(251, 191, 36, 0.5);
    background: rgba(217, 119, 6, 0.2);
    color: #fde68a;
}

.dark .sd-badge.in_progress {
    border-color: rgba(34, 211, 238, 0.5);
    background: rgba(8, 145, 178, 0.2);
    color: #a5f3fc;
}

.dark .sd-badge.resolved {
    border-color: rgba(74, 222, 128, 0.5);
    background: rgba(22, 163, 74, 0.2);
    color: #bbf7d0;
}

.dark .sd-badge.closed,
.dark .sd-source-badge {
    border-color: rgba(148, 163, 184, 0.35);
    background: rgba(51, 65, 85, 0.65);
    color: #e2e8f0;
}

.dark .sd-badge-customer {
    border-color: rgba(251, 146, 60, 0.5);
    background: rgba(194, 65, 12, 0.2);
    color: #fed7aa;
}
/* =========================================================
   LOGIN CREDENTIAL MESSAGE — REFINED FINAL
   ========================================================= */

.sd-message-body:has(.sd-login-credentials) {
    white-space: normal;
}

.sd-login-message-text {
    white-space: pre-line;
}

.sd-login-credentials {
    display: grid;
    gap: 8px;
    width: min(100%, 760px);
    margin: 18px 0 16px;
    padding: 10px;
    border: 1px solid color-mix(in srgb, var(--sd-primary) 18%, var(--sd-line));
    border-radius: 16px;
    background:
        linear-gradient(
            145deg,
            color-mix(in srgb, var(--sd-primary-soft) 55%, var(--sd-panel)),
            var(--sd-panel)
        );
    box-shadow: 0 12px 30px rgba(16, 24, 40, 0.06);
}

.sd-login-credential-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
    gap: 14px;
    min-width: 0;
    padding: 12px 13px;
    border: 1px solid var(--sd-line);
    border-radius: 12px;
    background: var(--sd-panel);
}

.sd-login-credential-content {
    display: flex;
    min-width: 0;
    align-items: center;
    gap: 14px;
}

.sd-login-credential-label {
    width: 88px;
    flex: 0 0 88px;
    color: var(--sd-muted);
    font-size: 10px;
    font-weight: 900;
    line-height: 1.2;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.sd-login-credential-value,
.sd-login-credential-link {
    min-width: 0;
    margin: 0;
    color: var(--sd-text);
    font-size: 14px;
    font-weight: 800;
    line-height: 1.5;
    text-align: left;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.sd-login-credential-link {
    display: inline;
    color: var(--sd-primary);
    text-decoration: none;
}

.sd-login-credential-link:hover {
    color: var(--sd-primary-dark);
    text-decoration: underline;
    text-underline-offset: 3px;
}

.sd-login-credential-actions {
    display: flex;
    flex-shrink: 0;
    align-items: center;
    justify-content: flex-end;
    gap: 7px;
}

.sd-copy-credential,
.sd-open-credential {
    display: inline-flex;
    min-height: 34px;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 0 10px;
    border: 1px solid color-mix(in srgb, var(--sd-primary) 28%, var(--sd-line));
    border-radius: 9px;
    background: var(--sd-primary-soft);
    color: var(--sd-primary);
    font: inherit;
    font-size: 11px;
    font-weight: 850;
    line-height: 1;
    text-decoration: none;
    white-space: nowrap;
    cursor: pointer;
    transition:
        transform 160ms ease,
        border-color 160ms ease,
        background-color 160ms ease,
        color 160ms ease;
}

.sd-copy-credential svg,
.sd-open-credential svg {
    width: 13px;
    height: 13px;
}

.sd-copy-credential:hover,
.sd-open-credential:hover {
    transform: translateY(-1px);
    border-color: var(--sd-primary);
    background: color-mix(in srgb, var(--sd-primary-soft) 76%, var(--sd-panel));
    color: var(--sd-primary-dark);
}

.sd-copy-credential.is-copied {
    border-color: color-mix(in srgb, var(--sd-success) 42%, var(--sd-line));
    background: color-mix(in srgb, var(--sd-success) 12%, var(--sd-panel));
    color: var(--sd-success);
}

html[data-support-theme="dark"] .sd-login-credentials {
    border-color: color-mix(in srgb, var(--sd-primary) 25%, var(--sd-line));
    background:
        linear-gradient(
            145deg,
            color-mix(in srgb, var(--sd-primary-soft) 48%, var(--sd-panel)),
            var(--sd-panel)
        );
    box-shadow: 0 14px 34px rgba(0, 0, 0, 0.2);
}

html[data-support-theme="dark"] .sd-login-credential-row {
    border-color: var(--sd-line);
    background: color-mix(in srgb, var(--sd-panel) 92%, #000);
}

html[data-support-theme="dark"] .sd-login-credential-link {
    color: #93c5fd;
}

html[data-support-theme="dark"] .sd-copy-credential,
html[data-support-theme="dark"] .sd-open-credential {
    border-color: color-mix(in srgb, var(--sd-primary) 32%, var(--sd-line));
    background: color-mix(in srgb, var(--sd-primary-soft) 76%, var(--sd-panel));
    color: #bfdbfe;
}

@media (max-width: 720px) {
    .sd-login-credentials {
        width: 100%;
    }

    .sd-login-credential-row {
        grid-template-columns: 1fr;
        gap: 10px;
    }

    .sd-login-credential-content {
        display: grid;
        gap: 5px;
    }

    .sd-login-credential-label {
        width: auto;
        flex-basis: auto;
    }

    .sd-login-credential-actions {
        justify-content: stretch;
    }

    .sd-copy-credential,
    .sd-open-credential {
        flex: 1;
    }
}

@media (max-width: 430px) {
    .sd-login-credentials {
        margin-top: 14px;
        padding: 8px;
        border-radius: 14px;
    }

    .sd-login-credential-row {
        padding: 11px;
    }

    .sd-login-credential-value,
    .sd-login-credential-link {
        font-size: 13px;
    }
}
.sd-message-who .sd-badge-agent {
    margin-left: 10px;
}
.sd-sidebar-stack > .sd-sidebar-card {
    background: var(--sd-panel);
    backdrop-filter: none;
}

.sd-sidebar-stack > .sd-sidebar-card:first-child {
    top: calc(var(--sd-topbar) + 20px);
    background: var(--sd-panel);
    box-shadow: var(--sd-shadow-sm);
}
.sd-card {
    background: var(--sd-panel);
    backdrop-filter: none;
}
.sd-thread-layout-polished {
    align-items: start;
}

.sd-sidebar-stack {
    position: sticky;
    top: calc(var(--sd-topbar) + 20px);
    align-self: start;
    display: grid;
    gap: 15px;
}

.sd-sidebar-stack > .sd-sidebar-card {
    position: static;
    background: var(--sd-panel);
    backdrop-filter: none;
}

@media (max-width: 1100px) {
    .sd-sidebar-stack {
        position: static;
    }
}